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Customer Service

Customer Service handles all provider calls related to eligibility, benefits, and claims.

901-725-7100 or 800-473-6523
Option 1 for Members
Option 2 for Providers

E-mail Customer Service now.

Medical Management

Medical Management handles all provider calls related to authorizations/pre-certification, case management, disease management, preventative health (wellness), provider profiles, and quality improvement.

901-725-7100 or 800-473-6523
Option #4

E-mail Medical Management now.

Contact Medical Director at dpheal@mmcc-tlc.com

Provider Relations

Provider Relations handles all provider calls related to contracts, credentialing, and general provider issues not mentioned above.

901-725-7100 or 800-473-6523
Option #3040

E-mail Provider Relations now .

Human Resources

Human Resources handles all corporate related issues such as employee relations and recruitment.  For future job consideration please email your resume, coverletter, and references to jobs@mmcc-tlc.com or fax them to 901-725-2846 Attention HR Recruiter901-725-7100 or 800-473-6523
Option 0

Mailing Address's:

Claims Mailing Address
Memphis Managed Care Corporation
P.O Box 49
Memphis, TN 38101

Main Address
Memphis Managed Care Corporation
1407 Union Ave. Suite 200
Memphis, TN 38104


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News & Events
TLC Provider Information
Open Letter To All TLC Providers [Read More]

Tamper-Resistant Prescriptions
Effective April 1, 2008 [Read More]

Online Claims Submission is Now Available for Professional Services!
TLC Family Care Healthplan ("TLC") is offering our providers a browser-based online claims submission application for professional services. [Read More]

Auth-Matching
Please take a look at the Updated Auth-Matching Communication [Read More]