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About TLC Family Care Healthplan & Memphis Managed Care Corp.

TLC Family Care Healthplan has received an "Excellent" accreditation from the National Committee for Quality Assurance (NCQA) for both 2006 and 2007.  TLC has 230 Associates based in Memphis and West Tennessee to serve our customers.  TLC is pleased to have over 3,500 participating providers in its provider network, making one of the broadest provider networks in West Tennessee.

TLC also operate wellness and disease management programs to help our physicians provide the best quality of care available to our members. These programs include:

  • Outreach efforts for EPSDT / Well care screenings for children under the age of 21  Click here for the EPSDT Provider Packet 
  • High risk maternity programs
  • Asthma
  • HIV / AIDS Case Management
  • Sickle Cell Anemia Case Management
  • Heart Failure
  • Diabetes
  • Health Risk Appraisals
  • Hope & Healing Center & Weight Watchers Program

TLC also provides 24 / 7 / 365 coverage to our customers through our nurse triage center, MedCall. Medcall is a nurse triage service that takes calls not only for TLC members, but also for the patients of several large medical groups and a hospital. If you think Medcall may be able to help your practice with after hours call coverage, please contact our Business Development Coordinator at (901) 725-7100, ext. 3118.

 


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News & Events
TLC Provider Information
Open Letter To All TLC Providers [Read More]

Online Claims Submission is Now Available for Professional Services!
TLC Family Care Healthplan ("TLC") is offering our providers a browser-based online claims submission application for professional services. [Read More]

Auth-Matching
Please take a look at the Updated Auth-Matching Communication [Read More]