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Customer Service

Customer Service handles all provider calls related to eligibility, benefits, and claims.

901-725-7100 or 800-473-6523
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Option 2 for Providers

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News & Events
TLC Provider Information
Open Letter To All TLC Providers [Read More]

Tamper-Resistant Prescriptions
Effective April 1, 2008 [Read More]

Online Claims Submission is Now Available for Professional Services!
TLC Family Care Healthplan ("TLC") is offering our providers a browser-based online claims submission application for professional services. [Read More]

Auth-Matching
Please take a look at the Updated Auth-Matching Communication [Read More]
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