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Pharmacy Benefits

On July 1, 2003, the Bureau of TennCare assumed responsibility for the administration of all pharmacy benefits.

The Bureau of TennCare has developed a statewide TennCare Preferred Drug List (PDL). This list replaces all individual TennCare managed care organization formularies.

For more information about the TennCare PDL, go to https://tennessee.fhsc.com/.

Important Note!
As of 12/31/03, ACS is no longer the TennCare pharmacy claims processor. The new processor is:

First Health
Prior Authorizations
866-434-5524 (phone)
866-434-5523 (fax)


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Online Claims Submission is Now Available for Professional Services!
TLC Family Care Healthplan ("TLC") is offering our providers a browser-based online claims submission application for professional services. [Read More]