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An Open Letter To Our Providers

Important Information Regarding Sterilization Consent Forms


WELLNESS, DISEASE MANAGEMENT, & CASE MANAGEMENT


TLC operates wellness, disease management, and case management programs to help our physicians provide the best quality of care available to our members. These programs include:

  • Outreach efforts for EPSDT / Well care screenings for children under the age of 21
  • High risk maternity programs
  • Asthma Disease Management 
  • Heart Failure Disease Management
  • Diabetes Disease Management
  • Comprehensive, Intensive Case Management
  • HIV/AIDS Case Management 
  • Sickle Cell Anemia Case Management 
  • Hope & Healing Center & Weight Watchers Program

     ADDITIONAL SERVICES

    TLC provides 24 / 7 / 365 coverage to our customers through our nurse triage center, MedCall. Medcall is a nurse triage service that takes calls not only for TLC members, but also for the patients of several large medical groups and a hospital.

    TLC operates Mid-South Health Solutions (MHS) , a medical management company that currently serves over 1,000 people in the Memphis area.

    If you think Medcall may be able to help your practice with after hours call coverage, or if you are interested in learning more about MHS, click here.

Letter to Providers



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News & Events
TLC Provider Information
Open Letter To All TLC Providers [Read More]

Tamper-Resistant Prescriptions
Effective April 1, 2008 [Read More]

Online Claims Submission is Now Available for Professional Services!
TLC Family Care Healthplan ("TLC") is offering our providers a browser-based online claims submission application for professional services. [Read More]

Auth-Matching
Please take a look at the Updated Auth-Matching Communication [Read More]